Accountant portal operations

The Accountant portal lets you manage all your client divisions from one place — enable or disable their Cashfeed connection, and check on their invoices and bookings without switching organisations.

Where to find it

Managed companies → Accountant portal

✅ Common tasks

Find a client division

  1. Open Managed companies → Accountant portal

  2. Search by company name or VAT number

  3. Use the connection-status filter to narrow results

  4. Open an enabled company to view its invoice log

You need an active Exact Online manager connection for divisions to appear here.

Enable or disable a client division

  1. Find the division in the company list

  2. Select its enable or disable control

  3. Leave document sync on unless the client doesn't want it

  4. Confirm replacing any existing accounting connection if prompted

  5. Confirm the change and wait for the status to update

Only Owners or Admins can enable or disable divisions — accountant-only users can't.

Check a client's invoices and bookings

  1. Open the enabled client division from the company list

  2. Search for an invoice by number or supplier name

  3. Open it to review amount, dates and booking status

  4. Switch the period selector to compare booking activity over time

  5. Use Refresh documents from the header menu if the list looks stale

A nonzero "changed" percentage means the invoice was edited in the accounting system after booking, not in Cashfeed.


🔗 See also

Did this answer your question?
😞
😐
😁