Allowing Cashfeed support access to your organisation

Where to find it

Settings → Team → Cashfeed support access

✅ Common tasks

Turn on support access

1. Open Settings → Team as an Owner or Admin

2. Turn on the Cashfeed support access switch

3. Wait for the confirmation toast

4. Contact Cashfeed support with your issue

While on, a Cashfeed support agent is automatically granted Owner-level access to investigate.

Turn off support access

1. Open Settings → Team as an Owner or Admin

2. Turn off the Cashfeed support access switch

3. Wait for the confirmation toast

Turning it off blocks new support access but doesn't change your team members' own roles.

Check current access status

1. Open Settings → Team for the organisation

2. Check if the Cashfeed support access switch is on or off

This setting is per organisation, so recheck it after switching organisations.

🔗 See also

• Roles and permissions

• Inviting and managing team members

• Organisation settings overview

• Switching between organisations

• Accountant access requests