Settings → Team
Open your organisation settings and go to the Team page.
Find the Cashfeed support access setting.
Enable the toggle to allow Cashfeed support to access the organisation.
Save the change if your screen requires confirmation.
Wait for the success message before leaving the page.
Only organisation owners can change this setting.
Return to Settings → Team in the same organisation.
Find the Cashfeed support access toggle.
Disable the toggle to remove support access.
Save or confirm the change if prompted.
Check for the update message before closing the page.
Turn it off again after your issue is resolved.
Make sure you are in the correct organisation before changing the toggle.
Confirm you have owner permissions for that organisation.
Remember that this setting only affects Cashfeed support access.
If you cannot edit it, ask an organisation owner to make the change.
Access applies only when the organisation has the setting enabled.
Open the Team settings for the right organisation.
Check that you are an organisation owner.
Ask an owner to enable it if you only have admin access.
Refresh the page and try again.
Make sure you are still in the same organisation.
Contact Cashfeed support if the update keeps failing.
Confirm the toggle is enabled in Settings → Team.
Check that you enabled it in the correct organisation.
Contact Cashfeed support and mention the organisation name.
Switch to the organisation where you have access.
Check your role for that organisation.
Ask an organisation owner to open the Team page for you.
