Inbox → Filtered
Open the Filtered list and select the document.
Check the error and error message for the reason.
Look for duplicate-related wording such as Duplicate document.
If the item came from email, note the attachment details shown in history.
A filtered item can still show whether a stored invoice already exists.
Open the filtered document that shows Add anyway.
Use Add anyway to re-queue the attachment for processing.
Wait for the new invoice processing run to start.
If the document came from a filtered email, Cashfeed keeps the email context when available.
If the override fails, retry after refreshing the page.
Add anyway also clears the attachment classification cache for that content hash.
Cashfeed flags documents with the same document hash as duplicates.
If a matching invoice already exists, the history can point to that invoice.
The Add anyway override creates a new document and starts a fresh processing run.
Previously archived invoices can be added back through the override flow.
If the document has no stored file, Add anyway is not available.
Duplicate detection is document-level, not supplier-level.
Confirm the item is a filtered email attachment, not a scraped email document.
Check whether the document has a stored file available.
Open the document history again after refreshing the page.
Contact Cashfeed support if the button should be available but is missing.
Check whether the same file hash already exists in another invoice.
Use Add anyway only if you want Cashfeed to process it again.
Look for an archived invoice that may already be linked.
Contact Cashfeed support if the duplicate appears incorrectly.
Use Add anyway again from the filtered attachment.
Refresh the page and check the document history.
Wait briefly for the new invoice processing run to appear.
Contact Cashfeed support if the run stays queued or fails.
Open the document history entry and read the error message.
Check whether the item was filtered from a connected mailbox or forwarded email.
Search the history list by filename or subject.
Contact Cashfeed support if the reason is still unclear.
