
Billing → Credits
Open Billing → Credits.
Review the current credit balance.
Check the balance in euros and credits.
Look at the last top-up date if needed.
The euro value is calculated from credits using your organisation’s rate.
Open the credit transaction history.
Scan top-ups and deductions in the list.
Read the description on non-usage entries.
Load more history with pagination if needed.
Same-day usage entries may appear grouped into one row.
Click Top up credits.
Enter a positive credit amount.
Keep the amount within the allowed top-up range.
Click Save.
Check the new balance after saving.
Zero or negative amounts are rejected.