
Settings → VAT reasons
Open Settings and find VAT reasons.
See both system reasons and your organisation’s custom reasons in one list.
Check the reason label and full invoice text before using it.
Look for the Default badge to see what prefills on new outgoing invoices.
Open the row menu to set, remove, edit, or delete where allowed.
System reasons cannot be edited or removed.
Click Add VAT reason.
Enter a short label for the picker.
Enter the full invoice text shown on the invoice.
Use {vat} in the text if you want the recipient’s VAT number inserted.
Save the reason to add it to the organisation list.
Both label and text are required.
Open the row menu for the custom reason.
Choose Edit to change the label or full invoice text.
Choose Save to keep your changes, or Cancel to discard them.
Choose Remove to delete the custom reason.
If you delete the default reason, Cashfeed clears the default automatically.
Only custom reasons can be edited or removed.
Open the row menu for the reason you want as default.
Choose Set as default to prefill it on new outgoing invoices.
To stop preselecting any reason, open the default reason and choose Remove default.
You can also clear the default through the default setting control.
The default status updates in the list after saving.
The default is only a prefill; it does not change existing invoices.
Refresh the page and try again.
Check whether you have an Admin or Owner role for the organisation.
If it still fails, contact Cashfeed support.
Make sure both label and invoice text are filled in.
Keep the label under 500 characters and the text under 2000 characters.
Confirm you are editing a custom reason, not a system reason.
If the issue continues, contact Cashfeed support.
Open the list and choose Set as default on a reason.
If a default was deleted, select another reason as default.
If you want no default, remove the default from the current default reason.
Edit the VAT reason text and save the updated wording.
Check whether the correct reason is set as default.
Remember the invoice text comes from the VAT reason, not the VAT code list.