Where to find it
Settings → Organisation → VAT reasons (VAT codes appear wherever an invoice's VAT/tax field is edited, e.g. during booking)
✅ Common tasks
Review and manage VAT reasons
Go to Settings → Organisation → VAT reasons
Review the built-in reasons and any custom ones you've added
Check which reason shows the Default badge
Open the ⋯ menu beside a reason to set or remove its default
The default reason only prefills new outgoing invoices — it never affects incoming invoices or VAT codes.
Add a custom VAT reason
Open Settings → Organisation → VAT reasons
Select "Add custom VAT reason"
Enter a Situation label (up to 500 characters)
Enter the required Invoice text (up to 2,000 characters), using {vat} where the recipient's VAT number should print
Select Add to save it
Built-in reasons can't be edited or removed — create a custom reason instead if you need different wording.
Edit or remove a custom reason
Open the ⋯ menu beside a custom VAT reason
Select Edit to update its label or text, then Save
Or select Remove and confirm the deletion
Removing the current default reason clears the default without promoting another one.
