Trusted sender emails

Where to find it

Incoming invoice detail → untrusted-sender warning → trust this sender

✅ Common tasks

Trust a sender email

1. Open the incoming invoice showing the untrusted-sender warning

2. Check the invoice is assigned to the correct supplier

3. Click the action to trust the sender email for that supplier

4. Enter the sender's full, valid email address and save

Only trust an address once you've confirmed it really belongs to the supplier — this is a security-sensitive step.

Know what trusting covers

1. Remember trust applies only to that one supplier and sender address

2. Expect future invoices from that exact address to skip the warning

3. Trust each extra address separately if a supplier emails from several (e.g. billing@ and orders@)

A different address on the same domain still triggers the warning until you trust it too.

Resend a trust request safely

1. Re-submit the same email address if you're unsure it was already trusted

2. Continue processing the invoice as normal

Cashfeed won't create duplicates — one trusted record per supplier and address is kept.

🔗 See also

• Invoice fraud detection warnings

• Supplier verification prompts

• Editing incoming invoice details and suppliers

• Blocking senders from your document inbox

• Suppliers (Companies)