Subscription billing

Where to find it

Organisation → Subscription

✅ Common tasks

Check your subscription status

1. Open Subscription for your organisation

2. Check the status badge, monthly amount and start date

3. Pending setup means payment hasn't been completed yet

4. Active means your subscription is running normally

Scheduled cancellation means cancellation is planned but hasn't happened yet — that's shown as Cancelled.

Complete or restart payment setup

1. Start subscription payment setup for your organisation

2. Open the Stripe Checkout link provided

3. Enter your payment, address and tax ID details

4. Complete checkout and return to Cashfeed

5. Reopen Subscription to confirm it's no longer Pending setup

If a checkout link wasn't used in time, start setup again to get a fresh one.

Cancel your subscription

1. Open your subscription controls and click Cancel

2. Confirm the cancellation when prompted

3. Keep using Cashfeed until the current billing period ends

4. Check back after that period for the Cancelled status

A subscription still in Pending setup can't be cancelled this way — complete or let checkout expire first.

🔗 See also

• Billing credits and auto top-up

• Plans and billing tiers

• Managing payment methods in the Stripe billing portal

• Understanding credit usage

• Roles and permissions