Incoming invoices → open an invoice with a fraud warning
Open the incoming invoice and look for the fraud risk level.
Review the listed fraud signals, not just the label.
Treat the warning as a scam check: it looks for deceptive payment solicitations, not math errors.
Remember that HIGH means strong fraud indicators, while LOW and MEDIUM are only suspicious cues.
A foreign supplier is not suspicious by itself; inconsistency is the real signal.
Compare the supplier identity with the payment destination shown on the invoice.
Look for official-body impersonation, near-name lookalikes, or a disclaimer saying it is not an invoice.
Check for unsolicited offers, auto-renewing contracts, or registration fees you never agreed to.
Watch for urgency or pressure, especially when it comes with a new or unexpected payee.
A foreign IBAN can still be normal when it matches the supplier’s own country and details.
If the invoice looks legitimate, dismiss the warning by setting the fraud risk level to NONE in the invoice details.
If it still looks suspicious, do not pay it until someone verifies the supplier and request.
Use your normal invoice review workflow for approvals or corrections after the fraud check is resolved.
Contact Cashfeed support if the warning seems wrong or the fraud details look incomplete.
Only clear the warning when you are confident the document is legitimate.
Recheck the supplier name, address, and VAT details against your records.
Confirm the payment account belongs to the same business named on the invoice.
Clear the warning by setting fraud risk to NONE if you are satisfied it is legitimate.
Contact Cashfeed support if the warning still looks incorrect.
Open the invoice and inspect the fraud signals list.
Look for wording about impersonation, urgency, unsolicited payment, or contradictory payment details.
Compare the invoice against the supplier’s normal details and payment history.
Contact Cashfeed support if the signals are missing or unclear.
Do not approve or pay the invoice yet.
Ask a colleague or the supplier to verify the request through a separate channel.
Check whether the invoice is actually a duplicate, then review Incoming invoices if needed.
Contact Cashfeed support if you need help interpreting the warning.
