Outgoing invoice statuses, payments and the sending log

Where to find it

Outgoing invoices → open an invoice for status/payment, or Outgoing invoices → Sending Log for failures

✅ Common tasks

Understand invoice statuses

1. Open an outgoing invoice to see its current status

2. New invoices start as an editable Draft

3. Send the invoice or mark it as sent to move it out of Draft

4. Use Mark as paid once payment is received

5. Check the automatic sending card for delivery confirmation

Once an invoice is no longer a Draft, only payment and recipient fields stay editable.

Mark an invoice as paid or not paid

1. Open a sent (non-draft) outgoing invoice

2. Click Mark as paid at the bottom of the invoice

3. Reopen the invoice to confirm it now shows Paid

4. Click Mark as not paid to reverse this if needed

Use this manual option when you know an invoice is paid but no bank transaction is linked yet.

Check the Sending Log for delivery failures

1. Open Sending Log from the Outgoing invoices screen

2. Look for rows with a Failed automatic sending status

3. Check the Failure reason column for the cause

4. Open the affected invoice and fix the issue, then resend

The log only covers your most recent 200 outgoing invoices, including archived ones.

🔗 See also

• Outgoing invoices

• Sending an outgoing invoice

• How transaction matching works

• Unlinking and correcting a transaction match

• Your organisation's SEPA bank accounts