Settings → Organisation → Peppol
Open your organisation’s Peppol settings.
If you see Verification required, connect a bank account first.
Select Enable Peppol.
If your organisation is KYB verified, registration starts immediately.
If it is not KYB verified, Cashfeed marks the request as pending.
Peppol registration only completes immediately after KYB verification.
Open the Peppol settings for your organisation.
Add a Peppol participant by entering its Peppol ID.
Optionally give the participant a friendly name, such as a department or channel.
Save to register that participant and enable all document types for it.
Remove a participant when it should no longer receive or send Peppol documents.
If registration fails after document types are activated, Cashfeed rolls back the participant registration.
Open the participant you want to adjust.
Use the toggle to enable or disable a specific document type for that Peppol ID.
Turn a type on to start receiving that document type immediately.
Turn a type off to stop receiving that document type immediately.
Use this when one participant should handle invoices but not credit notes, or the reverse.
Toggles apply to one Peppol ID at a time.
Open the live Peppol status view in settings.
Review each registered identifier and its registration state.
Check whether the participant supports invoices, credit notes, or both.
Use this when you need to confirm what Cashfeed can currently send or receive.
If status looks wrong, refresh the page and check your organisation details.
Live status is network-facing; it can differ from what was last saved in Cashfeed.
Connect a bank account to complete verification first.
Wait until KYB verification finishes, then try again.
Confirm you are an owner or admin for the organisation.
Check whether your organisation is KYB verified.
Confirm your organisation country and VAT number are set.
Try again after saving updated organisation details.
Contact Cashfeed support if the request remains pending.
Check that the Peppol ID belongs to your organisation.
Confirm the ID is entered exactly as provided by your network setup.
Try registering the participant again after correcting the ID.
Contact Cashfeed support if the participant still cannot be registered.
Open the participant that owns the Peppol ID, not a different one.
Confirm the ID is registered before changing document types.
Try the toggle again after reloading the page.
Contact Cashfeed support if the change still fails.
Confirm the webhook request includes the signature header.
Send the raw request body without modifying whitespace or formatting.
Check that the webhook secret matches the one configured in IXOR Docs.
Contact Cashfeed support if Peppol updates still do not reach Cashfeed.
