Document history
Go to Document history.
Review the list of history items sorted by newest activity first.
Use the title, sender or source, status badge, and timestamp to spot the item you need.
Expand an item to see more details and any linked invoice or download action.
History items can represent email processes, not just files.
Use Search to find items by title, subject, topic, filename, or attachment name.
Use the filter menu to narrow by source: incoming mails, fetched mails, upload, Peppol, WhatsApp, or Spendesk.
Filter by status: Success, Filtered, or Failed.
Use upload date filters for this week, this month, or a specific range.
Search is case-insensitive and only matches the history title fields.
Click any row to expand its details.
Check whether the item has a linked incoming or outgoing invoice.
Open the linked invoice when one is available.
If a stored file is available, use the download link shown for eligible items.
Some filtered email items do not offer a file download.
Look for the Filtered badge when a document was skipped by ingestion rules.
Open the item to see the error, error message, or reason when available.
For mailbox-scraped and filtered email items, inspect the associated email topic, sender, and document list.
If a failed mail item still has a stored document, you may still be able to download it.
Running items stay in the list until processing finishes.
Clear source, status, search, and date filters.
Check whether you searched for the filename, subject, or topic instead of another field.
Try a broader upload date range.
If it still does not appear, contact Cashfeed support.
Remove one filter at a time to find the restrictive one.
Check whether fetched mail should be filtered under Fetched mails.
Expand the date range if you used upload dates.
Search for the exact title text shown in history.
Check whether the item shows a stored file and a download action in the expanded row.
Remember that some filtered email items do not expose downloads.
Open the linked invoice instead if the item is already processed.
Contact Cashfeed support if a stored file should exist but does not appear.
Wait and refresh if the item is still Running.
Open the item to read the error or error message.
If a failed mail item still has a stored document, use the download link if shown.
Contact Cashfeed support if the item remains stuck or the error repeats.
