Billing credits and auto top-up

Where to find it

Organisation billing page → Subscription & Credits

✅ Common tasks

Check your credit balance

1. Open Subscription & Credits

2. Review your credit balance and its EUR equivalent

3. Check the last top-up date and billing tier

4. Read the block reason if invoice processing is blocked

Before your first top-up, this page shows an empty state instead of your balance and history.

Buy credits manually

1. Open Subscription & Credits and choose to buy credits

2. Enter an even number of credits, within the min/max allowed

3. Buy enough to cover any negative balance

4. Continue to checkout and complete payment

5. Return to the page to see your updated balance

The checkout total uses your current credits-to-EUR rate, plus applicable tax.

Set up automatic top-up

1. Add a payment method in the Stripe billing portal

2. Open the automatic top-up settings dialog after your first top-up

3. Enable automatic top-up

4. Set a threshold of at least 10 credits

5. Set an even top-up amount and save

Cashfeed may prompt you to enable auto top-up if you already have a payment method but haven't turned it on.

🔗 See also

• Subscription billing

• Plans and billing tiers

• Managing payment methods in the Stripe billing portal

• Understanding credit usage